Most mobile and DTH recharges are activated instantly. In rare cases, it may take up to 5 minutes. If you don't receive a confirmation within 15 minutes, contact our support team with your transaction ID.
Yes! Simply enter the recipient's mobile number or account ID. You can pay from your wallet or any payment method. The confirmation will be sent to your registered email/mobile.
We support electricity (state boards and private), piped gas, water, broadband, and municipal taxes. The full list is available in the Bill Payments section. If your biller isn't listed, contact us – we're adding new ones regularly.
We accept UPI, credit/debit cards (Visa, Mastercard, RuPay), net banking, and GrabPaisa wallet. All payments are secured with 256-bit encryption.
You can sign up using your mobile number or email. A one-time password (OTP) will be sent for verification. Once verified, you can set a password and start transacting.
Refunds are processed for failed transactions or duplicate payments within 3-7 business days. For completed recharges, refunds are generally not possible – please double-check before confirming. Full details in our Refund Policy.
Please try clearing the app cache or reinstalling the app. Ensure your device is updated to the latest OS version. If the issue persists, email us at help@grabpaisa.com with screenshots and device details.